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Posted 9 hours ago
Cafe Team Member
Saxbys
Requirements
Exceptional communication skills, Ability to remember and recall details of a complex menu and operations, Able to stand, walk, and smile for extended periods, Able to stoop, kneel, and lift up to 35 lbs, Able to ascend or descend ladders, stairs, and ramps
About the role
Responsibilities
- Engage with cafe guests and create a culture of hospitality
- Understand the food and beverage menu to provide suggestions and answer questions
- Manage and solve guest recovery situations when they occur
- Ensure cleanliness and organization throughout the cafe
- Complete tasks and prep as assigned by Team Lead and/or Student Cafe Executive Officer
- Collaborate with a diverse team in a fast-paced service environment
Requirements
- Exceptional communication skills
- Ability to remember and recall details of a complex menu and operations
- Able to stand, walk, and smile for extended periods
- Able to stoop, kneel, and lift up to 35 lbs
- Able to ascend or descend ladders, stairs, and ramps
Preferred Qualifications
- Previous hospitality experience preferred
- Previous food and beverage experience preferred
About the Company
Saxbys is a Philadelphia-based coffee company operating an Experiential Learning Platform cafe at West Chester University. Its mission is to "Make Life Better" by fostering student engagement and empowerment through hands-on business experience.
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Saxbys · West Chester
