Cafe Team Member

Responsibilities

• Engage with cafe guests to create a culture of hospitality
• Understand the food and beverage menu to provide suggestions and answer questions
• Effectively manage and solve guest recovery situations
• Ensure cleanliness and organization throughout the cafe
• Complete tasks and prep as assigned by the Team Lead or Student Cafe Executive Officer
• Collaborate with a diverse team in a fast-paced service environment

Requirements

• Exceptional communication skills
• Ability to remember and recall details of a complex menu
• Able to stand, walk, and smile for extended periods
• Able to stoop, kneel, and lift or carry up to 35 lbs
• Able to ascend or descend ladders, stairs, and ramps

Preferred Qualifications

• Previous hospitality experience
• Previous food and beverage experience

About the Company

Saxbys is a coffee company headquartered in Philadelphia, now operating student-run cafes at the University of Pittsburgh. Locations include the Cathedral of Learning, Hillman Library, and the Big Idea Center on Forbes.