Cafe Team Member

Responsibilities

• Engage with cafe guests to create a culture of hospitality
• Understand the food and beverage menu to provide suggestions and answer questions
• Manage and solve guest recovery situations effectively
• Ensure cleanliness and organization throughout the cafe
• Complete tasks and prep as assigned by the Team Lead or Student Cafe Operating Officer
• Collaborate with a diverse team in a fast-paced service environment

Requirements

• Exceptional communication skills
• Ability to remember and recall details of a complex menu and operations
• Able to stand, walk, and smile for extended periods
• Able to stoop and kneel
• Able to push, pull, lift, or carry up to 35 lbs
• Able to ascend or descend ladders, stairs, and ramps

Preferred Qualifications

• Previous hospitality experience preferred
• Previous food and beverage experience preferred

About the Company

Saxbys is a Philadelphia-based coffee company with its own cafe at the University of Virginia. It empowers students to run an impactful business while fostering community engagement and hospitality on campus.