Cafe Team Member

Responsibilities

• Engage with cafe guests to create a culture of hospitality
• Understand the food and beverage menu to provide suggestions and answer questions
• Effectively manage and solve guest recovery situations
• Ensure cleanliness and organization throughout the entire cafe
• Complete tasks and prep as assigned by the Team Lead or Student Cafe Executive Officer
• Demonstrate open communication, self-awareness, and initiative to improve operations
• Collaborate with a diverse team in a fast-paced service environment

Requirements

• Exceptional communication skills
• Previous hospitality experience preferred
• Previous food and beverage experience preferred
• Ability to remember and recall details of a complex menu and operations
• Able to stand, walk, and smile for extended periods
• Able to stoop, kneel, and lift or carry up to 35 lbs
• Able to ascend or descend ladders, stairs, and ramps

About the Company

Saxbys is a Philadelphia-based coffee company launching a cafe on Siena University's campus. The company empowers student teams to run their own impactful business focused on hospitality, community engagement, and the mission to "Make Life Better."