Cafe Team Member

Responsibilities

• Engage with cafe guests to create a culture of hospitality
• Understand the food and beverage menu to provide suggestions and answer questions
• Manage and solve guest recovery situations effectively
• Ensure cleanliness and organization throughout the cafe
• Complete tasks and prep as assigned by Team Lead or Student Cafe Executive Officer
• Collaborate with a diverse team in a fast-paced service environment

Requirements

• Exceptional communication skills
• Previous hospitality experience preferred
• Previous food and beverage experience preferred
• Ability to remember and recall details of a complex menu and operations
• Able to stand, walk, and smile for extended periods
• Able to stoop, kneel, and lift up to 35 lbs
• Able to ascend or descend ladders, stairs, and ramps

About the Company

Saxbys is a Philadelphia-based coffee company operating a cafe on Robert Morris University's campus in Moon Township, Pennsylvania. The company focuses on student engagement and empowerment, creating a culture where an all-student team runs an impactful business to serve their community.