Cafe Team Member

Responsibilities

• Engage with cafe guests and create a culture of hospitality
• Understand the food and beverage menu to provide suggestions and answer questions
• Effectively manage and solve guest recovery situations
• Ensure cleanliness and organization throughout the cafe
• Complete tasks and prep as assigned by leadership
• Collaborate with a diverse team in a fast-paced service environment

Requirements

• Exceptional communication skills
• Ability to remember and recall details of a complex menu and operations
• Able to stand, walk, and smile for extended periods
• Able to stoop, kneel, and lift or carry up to 35 lbs
• Able to ascend or descend ladders, stairs, and ramps

Preferred Qualifications

• Previous hospitality experience
• Previous food and beverage experience

About the Company

Saxbys is a Philadelphia-headquartered coffee company operating a cafe on Rowan University's campus. It focuses on student engagement and empowerment with a mission to "Make Life Better."