Café Ambassador at Capital One - ScoutJobs - The AI-curated global job board
Skip to content
Capital One
Posted 5 hours ago

Café Ambassador

Capital OneCafé Ambassador

Perks & benefits

Medical InsuranceHealth InsurancePaid LeaveEducation AllowanceMobile Allowance

Requirements

High School Diploma or GED, 1+ year retail or customer service experience, Ability to stand for extended periods, Ability to lift up to 25 pounds

Skills

customer serviceRetailBanking

About the role

Responsibilities

  • Proactively engage with guests in a high-energy community hub and coffee shop environment
  • Act as a brand advocate by sharing the value of products and services through genuine conversation
  • Guide customers through the digital banking ecosystem and assist with mobile tool troubleshooting
  • Host and support local events that promote financial health and community impact
  • Problem-solve and own issue resolution for customers in alignment with regulatory requirements
  • Maintain an active presence by moving throughout the Café to support the guest experience

Requirements

  • High School Diploma, GED, or equivalent certification
  • At least 1 year of retail, sales, or customer service experience
  • Ability to stand for extended periods of time
  • Ability to lift up to 25 pounds
  • Availability to work a flexible schedule, including nights, weekends, and holidays

Preferred Qualifications

  • Associate’s degree
  • 2+ years of banking experience
  • 2+ years of retail or customer-facing experience
  • Proficiency in G-Suite
  • Strong written and oral communication skills

Benefits

  • Day 1 coverage for Medical, Dental, Vision, and Prescriptions
  • Paid Time Off and Paid Parental Leave
  • Matching 401(k) contribution up to 7.5%
  • Education Assistance
  • Mental health support and back-up child or elder care
  • Signature Threads apparel and custom beverages while working

About the Company

Capital One is on a mission to change banking for good. We have broken the mold of traditional banking by creating vibrant, modern community hubs that bridge the gap between digital innovation and human connection.

ScoutJobs Agent

Get matches like this delivered daily

Sign up free — we'll pull jobs that fit your CV from across the web and rank them for you.

Get started — it's free

Café Ambassador

Capital One · Los Angeles

Sign up to apply