Business Systems Consultant - CRM & Website

Responsibilities

• Gather requirements from Sales, Marketing, and Digital Planning teams to configure and maintain CRM modules including leads, opportunities, accounts, and campaign management.
• Support website-related applications, including CMS platforms, lead capture forms, and their integration with CRM systems.
• Contribute to CRM and website projects such as relaunches, new campaign rollouts, and marketing automation initiatives.
• Provide 2nd-level support for CRM and website incidents, troubleshooting lead flow, campaign execution, and data quality issues.
• Drive process improvements across Marketing-to-Lead (MTL) workflows and digital engagement channels.
• Support customer and prospect master data management and handle service requests with precision.

Requirements

• Bachelor's degree in Information Systems, Business Informatics, Business Administration, Marketing, or a related field.
• At least 2 years of hands-on experience with CRM platforms such as Dynamics 365, Salesforce, or HubSpot.
• Familiarity with CMS platforms like AEM, TYPO3, or WordPress.
• Solid understanding of marketing automation, lead management processes, and sales/marketing funnels.
• Professional fluency in both Chinese and English (C1 level or above).
• Structured, proactive, and detail-oriented mindset with the ability to work in a multinational team.

Preferred Qualifications

• German language skills (B1 level or above).
• Experience with SEO/SEM or digital marketing platforms.
• Knowledge of GDPR-compliant data handling for marketing.
• Exposure to multi-country European marketing rollouts.

Benefits

• Real ownership from day one, working directly with stakeholders to shape digital tools.
• End-to-end exposure across the full digital ecosystem of an international greentech leader.
• Clear career development paths in IT consulting and enterprise application management.
• A collaborative, cross-functional environment based in Munich.

About the Company

Sungrow is a global leader in green technology, dedicated to the mission of "Clean Power for All." Founded in 1997, the company specializes in the research and development of solar inverters, energy storage systems, and renewable energy solutions, with over 870GW of clean power installed worldwide.