Business Process Engineer

Responsibilities

• Support business transformation initiatives by documenting current-state processes and identifying improvement opportunities.
• Facilitate and capture end-to-end processes to assist in articulating the business value of AI-driven or agentic workflows.
• Participate in stakeholder workshops to gather requirements and define future-state needs.
• Identify inefficiencies and support future-state process design aligned to business needs.
• Use task mining and process analytics tools to identify patterns and improvement areas.
• Contribute to the creation of automation or AI-enablement roadmaps.
• Support the design and documentation of AI-augmented process solutions leveraging GenAI models.

Requirements

• 5+ years of hands-on experience in process analysis, BPM, process optimization, operations excellence, or automation programs.
• Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field.
• Proficiency in MS Office, specifically PowerPoint, Excel, and Visio.
• Strong analytical, problem-solving, and communication skills.
• Ability to work effectively in a collaborative, cross-functional environment.

Preferred Qualifications

• Foundational understanding of BPM concepts and workflow tools.
• Experience with process mining or task mining technologies.
• Knowledge of Generative AI (GenAI) applications within business processes.

About the Company

Insight Global is a leading staffing and services company. Through Evergreen.AI, we focus on driving digital transformation and developing cutting-edge AI-supported workflows to enhance business capabilities.