Business Process Associate

Responsibilities

• Perform core operational tasks including uploading, code cracking, cost pricing, quote submissions, and order confirmation
• Execute transactions accurately in accordance with established Service Level Agreements (SLA)
• Achieve or exceed daily targets for efficiency, timeliness, and accuracy
• Follow standard operating procedures (SOP) and manage process variations
• Respond to emails and calls promptly with a thorough understanding of requester requirements
• Provide cross-functional assistance to other teams as required

Requirements

• Bachelor's degree in any field (Fresh Graduates are welcome to apply)
• Strong analytical background with high attention to detail
• Proactive self-starter capable of working with high levels of autonomy
• Excellent communication and customer service skills
• Ability to work on-site in Manila following shifting schedules

Preferred Qualifications

• Degree in Business, Supply Chain Management, or an equivalent field

About the Company

Wrist is the world’s leading ship and offshore supplier of marine provisions and stores, holding approximately 12% of the market share. Through our digital marketplace, Source2Sea, we are leading the digital transformation of the marine supply industry by providing 24/7 global online sourcing, logistics, and data transparency. With over 1,800 employees across more than 30 global locations, we are dedicated to making marine supply and services easy, efficient, and responsible.