Business Operations Manager in Training

Responsibilities

• Lead and manage a team of 10–30 associates to ensure an exceptional customer experience.
• Recruit, hire, and develop associates through performance management and career growth plans.
• Foster an engaging work environment via one-on-ones and associate engagement meetings.
• Analyze data and manage P&L to identify opportunities for process improvement and cost reduction.
• Ensure compliance with federal, state, and local regulations and workplace safety (EH&S) requirements.
• Champion company initiatives to ensure consistent execution and continuous improvement.

Requirements

• Ability to multi-task in a fast-paced, high-energy environment while maintaining accuracy.
• Strong communication skills to effectively interact across various departments.
• Proven ability to make independent, sound business decisions.
• Skilled in data interpretation and maintaining record accuracy.
• Flexibility to work rotating schedules, including nights, weekends, and holidays.

Preferred Qualifications

• 3+ years of management experience, preferably in a retail leadership role.
• Bachelor’s degree.
• Intermediate proficiency in Microsoft Office (Word, Excel, etc.).

About the Company

CarMax is the nation’s largest retailer of used cars, revolutionizing the buying experience through transparency and integrity. With over 250 store locations and 30,000 associates, we are committed to innovation, customer experience, and community impact.