Business Officer (Bookings) - Sleep Unit

Responsibilities

• Manage Sleep Unit bookings accurately using the IPM system
• Coordinate patient appointments and provide necessary preparation information
• Process Health Fund eligibility requests and appointment requests from medical professionals
• Serve as a primary point of contact for patients and families, providing excellent customer service
• Provide general administrative support to the clinical team
• Manage clerical duties including stationery and ward supply orders and maintaining a tidy reception area

Requirements

• Proven background in administration within a service-oriented environment
• Proficiency in Microsoft Office suite with high data entry accuracy
• Experience using Patient Information Systems (e.g., IPM)
• Strong interpersonal and communication skills with a professional phone manner
• Ability to work empathetically in a busy clinical environment

Preferred Qualifications

• Experience with hospital mainframe systems
• Experience performing Health Fund checks
• Certificate in Business or Health Administration

Benefits

• Salary packaging opportunities up to $15,900 pre-tax annually due to Not-for-Profit status
• Access to one of Australia's largest educational scholarship programs
• Reduced cost of health services for you and your family at Epworth
• Ability to purchase additional weeks of leave

About the Company

Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care, and rehabilitation. We are committed to fostering a diverse and inclusive workplace where every patient matters.