Business Office Manager

Responsibilities

• Oversee daily front office and laboratory business operations, including case entry into the Laboratory Information Management System (LIMS)
• Manage client billing, collections, and reconciliation of payments including cash, checks, and credit card transactions
• Generate and analyze monthly, quarterly, and annual revenue reports for laboratory leadership
• Develop financial dashboards to identify testing volume trends and opportunities for operational improvement
• Provide high-level customer service to veterinary clinics and LSU departments, serving as a primary point of contact
• Maintain accurate medical records and ensure compliance with laboratory Standard Operating Procedures (SOPs) and accreditation requirements
• Manage office equipment and operational supply inventory

Requirements

• Bachelor's degree or equivalent related professional experience
• 3 years of related experience in business office management, billing, or accounting
• Proficiency in financial reporting and data analysis
• Experience with billing, collections, and accounts receivable
• Strong customer service and communication skills

Preferred Qualifications

• Master's degree in a related field
• 1+ year of experience working specifically in a diagnostic laboratory environment
• Experience working with Laboratory Information Systems (LIS)

Benefits

• Health, life, dental, and vision insurance
• Retirement options and various leave options
• Paid holidays and wellness benefits
• Tuition exemption for qualified positions
• Training and development opportunities

About the Company

Louisiana State University is the state's flagship land-grant institution, comprising a diverse network of campuses and research facilities dedicated to academic excellence, innovation, and solving complex economic, environmental, and social challenges.