Business Manager/IT Account Manager

About the Company

HELPLINE specializes in user support outsourcing and the implementation of an augmented employee experience through AI. As part of the Everience group, HELPLINE provides IT support, application support, asset management, and GRC services to over 200 clients worldwide.

Responsibilities

• Identify and prospect new clients through contact and need qualification
• Contribute to the development and follow-up of an existing client portfolio
• Propose solutions to meet client challenges with manager support
• Collaborate with the recruitment team to source and qualify IT profiles
• Support consultants during their missions
• Manage client relationships and participate in client meetings
• Update commercial activity tracking tools and participate in reporting
• Contribute to agency objectives through performance indicators

Requirements

• Currently preparing a Bac +4 or Bac +5 degree in commerce, strategy, or new technologies
• Motivated, curious, and possessing strong interpersonal skills
• Ability to work in a dynamic environment with a 3-week company / 1-week school rhythm