Business Director

Responsibilities

• Build strong relationships with clients from brand executives to VPs
• Act as the main point of contact for the brand team, partnering with the Editor to drive business
• Serve as the escalation point for client issues, providing solution-based problem solving
• Negotiate win-win compromises on behalf of the team
• Line manage Content Team Leaders and drive team development and coaching
• Oversee team WIPs and direct delivery without getting caught in day-to-day project details
• Grow the account offering by upselling digital advertising and content creation capabilities
• Manage P&L for each team and forecast operational income weekly
• Own Account Review, Account Health Assessment, and Client Sat Survey processes
• Maintain and improve project and account cost forecasting

Requirements

• 10+ years in marketing services
• Relevant agency work experience
• Experience working for large FMCG clients
• Proven experience leading teams of over 15 people
• High proficiency in client commercial management and P&L oversight
• Strong stakeholder engagement and relationship-building skills
• Process-driven and result-focused mindset
• Ability to organize and prioritize workloads effectively
• Interest in or knowledge of AI tools and new technologies

About the Company

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. As part of The Brandtech Group, we leverage cutting-edge AI technology to revolutionise how we create and deliver work.