Business Development Manager

Responsibilities

• Build, maintain, and develop relationships with client accounts and key contacts
• Manage the full sales cycle from initial enquiry and quoting to nurturing leads and converting them into orders
• Manage client session bookings and coordinate with facilitators and training coordinators
• Maintain and manage account data and opportunities using Business Central and Salesforce
• Support marketing efforts by assisting with content creation for monthly newsletters and campaigns
• Provide platform administration via the Intégro EPIC account, including gathering participant information and issuing invitations
• Troubleshoot platform issues and respond to sales enquiries via email and phone

Requirements

• Minimum 3 years of experience in B2B sales, account management, or a client relationship role
• Proven ability to manage a portfolio of accounts and meet individual revenue and activity targets
• Experience using CRM platforms, with Salesforce proficiency preferred
• Strong written and verbal communication skills

Preferred Qualifications

• Familiarity with Everything DiSC, Five Behaviors, or similar behavioral assessment products
• Experience working within the L&D, HR consulting, or professional development industries
• Tertiary qualification in business, marketing, communications, or a related field

Benefits

• Competitive base salary plus commission and incentive structure
• Flexible benefits and a culture of continuous learning
• Meeting-free Friday afternoons to support professional development and focused work

About the Company

Wiley is a global leader in science, education, and publishing. Through Integro Learning, we deliver behavioral assessment tools and workplace learning programs that help organizations improve communication, leadership, and team effectiveness. We are a culture of innovators dedicated to transforming knowledge into impact.