Business Development Manager

Responsibilities

• Manage trade relationships within the NSW territory through regional and store-level engagement
• Build and nurture travel agent partnerships, prioritizing agencies with high growth potential
• Develop and implement customized sales plans to address specific territory needs
• Deliver regional revenue targets and drive year-on-year trade sales growth
• Conduct training sessions for agency partners to enhance product and brand knowledge
• Maintain accurate records of sales activities, appointments, and customer feedback in CRM
• Manage the regional BDM budget effectively in alignment with sales plans
• Represent Topdeck at regional and national industry events
• Provide regional market intelligence to the leadership team to aid future planning

Requirements

• 3+ years of experience within the travel industry
• Proven experience in sales roles
• Strong firsthand destination knowledge, specifically regarding the UK and Europe
• Proficiency with Office365 and CRM software (such as Salesforce)
• Excellent relationship management, time management, and public speaking skills
• Ability to work autonomously as a self-starter with an existing industry network

Benefits

• Generous domestic and international travel discounts for you, family, and friends
• Annual free trip and career development opportunities
• Two days of paid leave per year for volunteering
• Your birthday off
• Access to retail discounts and Flight Centre Travel Group benefits

About the Company

Topdeck is a youth-focused travel brand specializing in small group trips for 18 to 32-year-olds. We focus on creating social, connected, and authentic travel experiences across Europe and beyond, helping travelers build lifelong connections through unforgettable journeys.