Business Development Manager

Responsibilities

• Conduct rigorous account research and market prospecting to architect a robust sales pipeline.
• Initiate and nurture conversations with high-profile executive personas and C-suite stakeholders.
• Design and execute hyper-personalized outbound campaigns using email, cold-calling, and social selling.
• Perform consultative discovery to diagnose customer pain points and qualify enterprise opportunities.
• Maintain flawless CRM hygiene by tracking performance metrics and capturing precise meeting data.
• Partner with Field Sales Directors and Marketing teams to orchestrate account-based strategies.

Requirements

• 1 to 4 years of experience in B2B SaaS sales, business development, or account management.
• Proven mastery of outbound prospecting, including cold calling and social selling.
• Exceptional executive communication skills with the ability to deliver persuasive pitches.
• Strong consultative discovery expertise and active listening skills.
• High level of discipline regarding CRM hygiene and sales metrics management.
• Ability to work onsite in a collaborative corporate office environment.

About the Company

Freshworks builds uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Over 72,000 companies, including Bridgestone, New Balance, and Sony Music, trust Freshworks to fuel customer loyalty and service efficiency.