Business Development Manager

Responsibilities

• Identify and build relationships with top major accounts, including multinational and corporate customers, through regular client visits.
• Maintain, retain, and expand existing key accounts to drive business growth.
• Collaborate with Product and Sales Management teams to develop core trade lanes and vertical markets.
• Manage the RFQ and tender process in coordination with local and global teams to ensure successful conversions.
• Ensure all quotations are delivered within agreed timeframes and follow up diligently to secure business.
• Report all sales activities daily using Salesforce.
• Generate qualified sales leads and follow up with global partner branches.
• Monitor and achieve established KPIs and ensure outstanding payments are settled according to credit terms.
• Collect customer feedback to ensure high levels of customer satisfaction and service improvement.

Requirements

• 3–15 years of experience in the freight forwarding or logistics industry.
• Proven track record in selling both Air and Sea Freight (Import/Export) with established captive business or own accounts.
• Deep market knowledge of the Freight Forwarding and Logistics sector.
• Strong selling, negotiation, and interpersonal skills.
• Proficiency with computer systems and CRM tools.
• Degree in Logistics, Marketing, International Trade, or a related field.

About the Company

cargo-partner is a global end-to-end info-logistics provider with over 40 years of industry excellence. Now part of the Nippon Express Group, we are a top 5 global player offering a comprehensive portfolio of air, sea, land transport, and warehousing services. We focus on information technology and supply chain optimization to empower businesses worldwide.