Business Development Executive

Responsibilities

• Drive market expansion by engaging with prospective SME members and communicating the benefits of the Tide app.
• Convert leads into active members by proactively calling applicants and guiding them through the onboarding process.
• Build strong relationships and rapport with prospective members to identify opportunities for relevant financial products.
• Ensure compliance by working with KYC agents to verify documentation and resolve application issues.
• Maximize upselling opportunities through a consultative sales approach.
• Provide feedback and insights to internal teams regarding the onboarding experience to drive continuous improvement.

Requirements

• Native-level proficiency in spoken and written French.
• Proven experience in telesales, business development, or customer service.
• Target-driven and commercially focused mindset.
• Strong problem-solving skills and high attention to detail.
• Ability to work effectively in a fast-paced, agile, and evolving environment.

Preferred Qualifications

• Knowledge of compliance, KYC, AML, and financial regulations.
• Previous experience working within the fintech sector.
• Experience using CRM or sales engagement tools such as Zendesk or predictive dialers.

Benefits

• 27 days paid annual leave plus 3 paid days for volunteering or L&D.
• Extended maternity and paternity leave.
• Personal Learning & Development budget.
• Additional health and dental insurance.
• Mental wellbeing platform.
• Flexible working from home and WFH equipment allowance.
• Sabbatical leave opportunities.

About the Company

Tide helps SMEs save time and money by offering business accounts, banking services, and connected administrative solutions like invoicing and accounting. Supporting over 2 million members globally across the UK, India, Germany, and France, Tide is transforming the small business banking market through advanced technology and data-driven decisions.