Business Development Associate

Responsibilities

• Lead seller win-back strategy by re-engaging and reactivating churned accounts
• Drive business development through high-volume outbound phone outreach and email campaigns
• Communicate membership options, account benefits, and platform advantages
• Create scalable outreach campaigns to target approved prospects
• Provide feedback to management on pitch materials and sales blockers
• Maintain sales satisfaction through excellent service in seller interactions
• Support sales operations projects to grow seller partnerships

Requirements

• 2+ years of account management experience, preferably in e-commerce
• Proven track record in high-volume outbound calling and cold-calling
• Outstanding verbal and written communication skills
• Ability to influence and educate the seller community
• Strong time management and organizational skills
• Experience with Salesforce or other CRM systems
• Proficiency with Excel and Google Docs

Preferred Qualifications

• Experience in the luxury goods industry
• Understanding of marketplace or e-commerce platforms
• Knowledge of Salesforce engagement

About the Company

1stDibs is a leading global online marketplace that connects design lovers to more than one million extraordinary pieces, from furniture and fine art to jewelry and fashion.