Posted 9 hours ago
Business Analyst/Product Owner
HELPLINEBusiness Analyst/Product Owner
Requirements
5-7 years Business Analysis/Product Ownership experience, IT system transformation project experience, Process analysis skills, Functional testing mastery, Strong writing skills
Skills
Business AnalysisProduct ManagementAgile
About the role
About the Company
HELPLINE specializes in user support outsourcing and the implementation of an augmented employee experience through AI. As part of the Everience group, HELPLINE provides user, application, and proximity support, IT asset management, and GRC services to over 200 clients worldwide.
Responsibilities
- Participate in agile ceremonies including dailies, retrospectives, and planning poker
- Collect and analyze business requirements
- Build and prioritize the product backlog
- Write user stories, features, and management rules
- Develop test strategies and acceptance test plans
- Design, execute, and manage functional tests
- Ensure business and technical validation
- Contribute to implementation scenarios within the architectural framework
- Maintain and update project documentation
Requirements
- 5 to 7 years of experience in Business Analysis or Product Ownership
- Significant experience in IT system transformation projects
- Ability to conduct interviews and analyze existing processes
- Autonomy in exploring application workflows and functional rules
- Excellent writing skills
- Mastery of functional testing practices (writing, test sets, execution, and management)
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HELPLINE · Champagne-au-Mont-d'Or
