Business Analyst

Responsibilities

• Partner with Technical Product Owners to elicit, document, and validate business and functional requirements
• Create and maintain user stories, acceptance criteria, and process flows aligned to business goals
• Facilitate workshops and interviews with stakeholders to understand needs and translate them into clear, testable requirements
• Support sprint planning, backlog refinement, and agile ceremonies as a core member of the product team
• Develop and execute test plans, test cases, and defect triage to ensure quality of delivered solutions
• Maintain domain expertise in assigned platforms (e.g., Salesforce)
• Ensure documentation and artifacts are consistently updated in project management tools (i.e., Azure DevOps, Aha!)
• Visualize workflows and identify opportunities for optimization and automation through detailed process mapping
• Collaborate with cross-functional teams to support disciplined change management and user readiness

Requirements

• Bachelor’s degree in Business, Information Systems, or related field
• 3+ years of Business Analysis experience
• Hands-on experience supporting requirements, user stories, and process design for Salesforce
• Experience supporting QA and UAT activities including test planning and execution
• Strong understanding of software development lifecycle and agile methodologies

Preferred Qualifications

• Experience in DME, healthcare, or medical technology industries
• Proficiency in tools such as Visio, Miro, Azure DevOps, Excel, and PowerPoint

About the Company

At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses.