Business Analyst

Responsibilities

• Support product teams in developing effective solutions that prioritize user experience and service quality.
• Identify, acquire, and analyze consumer, business, and technology insights to clarify user needs.
• Facilitate cross-collaboration with key stakeholders to drive prioritization through continuous feedback and innovation.
• Communicate and visualize user insights and support teams with design sprints, prototyping, and service experience tools.
• Collaborate closely with development teams to ensure solutions are delivered on time and within budget.
• Interface between distributed delivery teams and customer product owners for a large-scale digital transformation project in the Middle East.

Requirements

• Thai native with fluent English communication skills.
• 2+ years of experience as a Business Analyst or in project management within the software development industry.
• Proven track record in sprint planning and leading successful projects in complex settings.
• Bachelor's degree in Business, Computer Science, or a related field.
• Strong organizational skills and the ability to deliver high-quality customer experiences.
• Ability to adapt to changing priorities and acquire new competencies quickly.

Preferred Qualifications

• Technical background or coding experience.
• Knowledge of Microservices architecture and Mobile Development.
• Familiarity with Jira and Confluence for activity tracking, task-setting, and dashboards.

Benefits

• Competitive compensation and flexible annual leave (12 to 22 days per annum).
• Healthcare package and annual medical check-ups.
• Professional growth opportunities through the "Grow with Oivan" learning and development program.
• Company-provided Mac devices.
• Weekly team lunches and regular team-building activities.
• Opportunities for international travel and working in global client offices.

About the Company

Oivan is an international technology partner that helps clients build scalable digital solutions. We value diversity and welcome different lifestyles and cultural backgrounds, fostering an inclusive environment where technology and business experts collaborate to solve complex challenges.