Business Analyst

Responsibilities

• Facilitate workshops, interviews, and stakeholder sessions to gather and document requirements
• Analyse and model current and future state business processes
• Develop UML use cases and functional/technical specifications
• Manage requirements traceability across the delivery lifecycle
• Support implementation of custom-built solutions
• Assist with test planning, test case creation, and execution support
• Translate business needs into clear, structured solution documentation
• Collaborate with project managers, SMEs, vendors, and technical teams

Requirements

• Proven experience as a Business Analyst in complex ICT environments
• Strong capability in requirements elicitation, process mapping, and systems analysis
• Experience with BPMN 2.0 and UML modelling
• Exposure to large enterprise systems delivery
• Strong stakeholder engagement and facilitation skills
• Experience supporting testing across the delivery lifecycle
• Ability to operate effectively in high-pressure, multi-stakeholder environments

Benefits

• Paid parental leave and well-being initiatives
• Discounted health insurance and various product discounts
• Career development through industry training and an AI-driven learning platform
• Regular recognition and rewards for high performance

About the Company

NCS Australia is a team of innovators and problem-solvers shaping the future of technology services. We partner with government and enterprise organisations across the APAC region to tackle complex challenges and deliver solutions that drive real, lasting impact.