Brokerage Operations Specialist

Responsibilities

• Manage and oversee complex real estate transactions from contract to close, ensuring compliance with state and federal regulations and company policies.
• Act as a subject matter expert and primary point of contact for escalated operational issues, providing effective resolutions.
• Conduct thorough reviews of transaction documentation for accuracy, completeness, and legal adherence.
• Collaborate with real estate agents, title companies, lenders, and external partners to facilitate smooth transaction progression.
• Identify and implement opportunities for process optimization and efficiency gains within brokerage operations.
• Provide training and mentorship to team members and assist in developing operational procedures and workflows.
• Monitor key performance indicators (KPIs) and maintain high proficiency in real estate CRM and transaction management systems.

Requirements

• Bachelor's degree in Business Administration, Finance, Real Estate, or a related field (or equivalent practical experience).
• 5+ years of progressive experience in real estate brokerage operations or transaction coordination.
• Active real estate broker license with current BIC status (multiple state licenses strongly preferred).
• Deep understanding of real estate contracts, disclosures, and state/national Fair Housing laws.
• Proficiency with Salesforce (or similar CRM) and transaction management platforms like Dotloop or Skyslope.
• Expertise in electronic forms (ZipForms, TransactionDesk) and e-signature software (DocuSign, HelloSign).
• Strong analytical, problem-solving, and communication skills with the ability to manage high volumes in a fast-paced environment.

About the Company

At Opendoor, our mission is to tilt the world in favor of homeowners and those who aim to become one. We are building the modern system of homeownership, giving people the freedom to buy and sell on their own terms through an end-to-end online experience.