Brokerage Client Assistant

Responsibilities

• Support Financial Advisory teams and clients by providing account information, quotes, and resolving account issues
• Enter approved security tickets and perform various administrative tasks
• Identify and implement process improvements for the Remote Client Associate Support Team (RCAST)
• Handle telephone inquiries, research reports, and maintain files to meet regulatory requirements
• Create and produce reports and databases to support sales efforts
• Collaborate with internal and external customers to ensure high-quality service

Requirements

• 1+ years of Brokerage and Client Services experience
• Successfully completed FINRA Series 7 and 63 examinations (or FINRA recognized equivalents)
• Ability to obtain and maintain appropriate FINRA licenses for ongoing employment

Preferred Qualifications

• Experience in brokerage client support or financial services administrative support
• Direct experience interacting with customers in a professional setting
• Intermediate Microsoft Office skills (Word, Excel, Outlook, and PowerPoint)
• Strong ability to prioritize work, meet deadlines, and work in a dynamic environment
• Client service focus with the ability to recommend solutions based on customer needs

About the Company

Wells Fargo is a leading financial services company with approximately $2.1 trillion in assets, providing a diversified set of banking, investment, and mortgage products and services through its various operating segments.