Brand Store Financial Customer Experience Associate

About the Company

Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage. Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform.

Responsibilities

• Learn and maintain a deep understanding of moomoo's products, features, and trading tools
• Support on-site sales and promotion efforts at the NYC Brand Store
• Provide exceptional client support by answering questions about products and services
• Track and report merchandise inventory, sales, and customer conversion data
• Stay current on market news, trends, and economic events
• Ensure all marketing and sales activities comply with FINRA and SEC guidelines

Requirements

• Must have or be willing to obtain SIE upon hire
• FINRA Series 7 and 63 licenses required within 180 days of hire
• Knowledge of options and trading strategies
• 1+ years of experience in sales or customer service within financial services
• In-depth knowledge of FINRA and SEC marketing guidelines
• Deep understanding of trading products and the U.S. stock market
• Ability to work evenings, weekends, and holidays as required

Preferred Qualifications

• Strong personal trading experience
• Excellent leadership and communication skills