Brand Standards, Guest Experience & Food Safety Advisor

Responsibilities

• Conduct on-site brand protection visits at client locations to evaluate food safety, guest experience, and operational excellence
• Deliver coaching, training, and consulting to help clients mitigate brand risk and meet unique program requirements
• Develop and present summary findings, areas for improvement, and actionable recommendations to client leadership
• Partner with EcoSure and Ecolab teams to solve complex client challenges and support growth initiatives
• Utilize iPad, Microsoft Suite, and CRM technology to manage planning and essential job functions
• Complete a budgeted number of weekly visits while maintaining an exceptional client experience

Requirements

• High school diploma
• Two years of hospitality industry-related experience
• Valid Driver’s License with no restrictions
• Must be 21 years of age or older
• Ability to travel overnight (approximately 75%) and work occasional evenings or weekends

Preferred Qualifications

• Bachelor’s degree in culinary, hospitality, or business field
• Multilingual skills (Spanish and French preferred)
• High-level customer service and advanced consultative skills
• Strong organizational skills with high attention to detail and the ability to work under pressure

Benefits

• Comprehensive medical, dental, and vision insurance
• Matching 401K and company-paid pension
• Stock purchase plan and paid parental leave
• Company-paid vehicle for business and personal use (where applicable)
• Paid training program including job shadowing and structured field activities

About the Company

Ecolab is a global leader in water, hygiene, and infection prevention solutions. Through our EcoSure brand protection division, we partner with global brands to provide on-site assessments, coaching, and digital learning that ensure food safety and optimize guest experiences worldwide.