Brand Reputation, Community Engagement, and Social Listening Specialist

About the Company

Jerry is building the first AI agent to manage all your physical assets. Starting with car insurance, Jerry has grown into a top 3 broker in the U.S., helping over 5 million customers manage buying, insuring, maintaining, and selling their vehicles.

Responsibilities

• Build and grow Jerry's organic presence across Reddit, Quora, YouTube, and TikTok
• Develop a playbook for community engagement and response strategies
• Grow Jerry’s subreddits into active, trusted communities
• Build a scalable content and engagement strategy leveraging AI
• Collaborate with Growth and Content teams to ensure brand consistency
• Measure sentiment, share of voice, referral traffic, and LLM citation

Requirements

• 3+ years in community management or organic social
• Experience in fintech, insurtech, or consumer-facing regulated categories
• Deep understanding of Reddit, TikTok, and Quora cultures
• Knowledge of SEO and how LLMs cite sources
• Ability to write in an authentic, non-corporate tone

Preferred Qualifications

• Experience building systems for community engagement
• Ability to make complex or stressful categories feel human and approachable