Brand Home Guide

Responsibilities

• Deliver engaging distillery tours and tastings for visitors from around the world
• Provide exceptional customer service throughout the visitor journey
• Support ticket sales and welcome guests to the visitor centre
• Promote and sell products within the retail space
• Assist with merchandising and maintaining retail standards
• Support the planning and delivery of special events throughout the year

Requirements

• Experience in hospitality, tourism, retail, or a customer-facing environment
• Strong communication and relationship-building skills
• A collaborative and positive approach to teamwork
• A resilient, driven, and open-minded attitude
• Ability to work regular evenings and weekends

Benefits

• Salary of £28,215 per annum
• Shared accommodation
• Annual bonus and product allowance
• 34 days of holiday
• Contributory pension scheme and share purchase scheme

About the Company

Diageo is the world’s leading premium drinks company, with over 200 brands sold in nearly 180 countries. From global icons like Johnnie Walker and Guinness to Tanqueray and Smirnoff, we create brands consumers love. We are committed to celebrating life, every day, everywhere, and fostering an inclusive culture where everyone can belong.