Brand Delivery Manager

Responsibilities

• Drive performance of Economy brands by improving guest experience, loyalty, and brand audit results
• Ensure consistent execution of brand standards across Managed and Franchised hotels
• Promote adoption of ALL – Accor Live Limitless and brand initiatives
• Partner with Operations and Commercial teams to align brand priorities with business objectives
• Monitor performance through dashboards and KPIs to identify improvement opportunities
• Develop targeted action plans to address performance gaps
• Share best practices and encourage collaboration between hotels
• Support the rollout of new brand initiatives

Requirements

• At least 3 years of experience in Brand Management, Guest Experience, or Hotel Operations
• Proven track record in improving guest satisfaction and brand standards in multi-property environments
• Ability to analyze performance data and translate insights into actionable plans
• Strong stakeholder management and ability to influence without direct authority
• Fluency in English, Spanish, and Italian
• Proficiency in French is a strong advantage

Preferred Qualifications

• Experience in an international, fast-paced, and multicultural environment

Benefits

• Reduced rates on hotel stays and travel offers via All Heartists® program
• Discounts for hotels worldwide
• Access to Accor Academy learning platform
• Talent development and international growth opportunities

About the Company

Accor is a global hospitality leader with an ecosystem of over 45 brands, 5,500 hotels, and 10,000 restaurants.