Branch Support Specialist

Responsibilities

• Maintain employee personnel, medical, benefit, and I-9 files in accordance with company and legal policies
• Serve as the primary contact for branch management regarding benefits, payroll discrepancies, and compliance reporting
• Assist with the annual open enrollment process and provide first-line answers to benefit-related questions
• Oversee the administration of the company uniform program, including sizing, issuance, and tracking
• Assist with workers’ compensation claims management and coordinate leave of absence (LOA) paperwork
• Maintain post-hire data entry in WinTeam and coordinate with Payroll to ensure accuracy
• Conduct monthly HR-related audits and process weekly reports under the direction of Corporate HR
• Coordinate employee relations programs and respond to inquiries regarding unemployment claims

Requirements

• High School diploma or equivalent
• Prior work experience in a professional administrative environment
• Proficiency in Microsoft Office applications and office management technology
• Ability to multi-task and prioritize competing assignments in a busy environment
• Ability to handle stressful situations in a calm and professional manner

Preferred Qualifications

• College degree in business, human resources, or a related field
• Previous experience in human resources or recruiting
• Experience using iCIMS or other Applicant Tracking Systems (ATS)
• Experience using WinTeam or other Human Resources Information Systems (HRIS)
• Experience using DOMO or other business intelligence tools

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in the company 401(k) plan (subject to eligibility)
• Eight paid holidays annually, five sick days, and four personal days
• Accrued vacation time

About the Company

Allied Universal® is North America’s leading security and facility services company. We offer rewarding careers that provide a sense of purpose within a dynamic, welcoming, and collaborative workplace. Our team contributes to a culture that positively impacts the communities and customers we serve.