Branch Support Manager

Responsibilities

• Supervise a team of Client Associates in transactional tasks to ensure timely completion, quality, and compliance.
• Identify opportunities for process improvement and risk control development within functional areas.
• Make day-to-day supervisory decisions regarding work allocation, team supervision, and daily operations.
• Manage the allocation of people and financial resources for Brokerage Support.
• Mentor and guide talent development for direct reports and assist in the hiring process.
• Serve as the initial point of contact for operational, service, and technology inquiries from Financial Advisors and branches.
• Execute various approvals, including supervisory review of asset movements, account maintenance, and order errors.
• Visit branches across the market to oversee operational practices and coach on operational risk.

Requirements

• 4+ years of Securities industry experience.
• 1+ years of leadership experience.
• Successfully completed FINRA Series 7 and 63 or 7 and 66 examinations.
• Ability to travel up to 20%.

Preferred Qualifications

• Experience in managing, coaching, and training staff.
• Deep knowledge of the Brokerage Industry, products, and operational procedures.
• Understanding of Wells Fargo Advisors branch exams and regulatory requirements.
• Strong client service, organizational, and multi-tasking skills.
• Excellent verbal, written, and interpersonal communication skills.

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability, life, critical illness, and accident insurance
• Parental and critical caregiving leave
• Tuition reimbursement and scholarships for dependent children
• Commuter benefits

About the Company

Wells Fargo & Company (NYSE: WFC) is a leading financial services company with approximately $2.1 trillion in assets. We provide a diversified set of banking, investment, and mortgage products and services through our specialized operating segments, including Wealth & Investment Management.