Branch Manager

Responsibilities

• Lead the Oldham branch team to deliver exceptional customer service and positive outcomes
• Create and implement the branch business plan to drive commercial success
• Work on the branch floor alongside the team to ensure high performance and training
• Manage customer expectations and maintain in-depth knowledge of all products and services
• Monitor branch activity to identify opportunities that make customers better off

Requirements

• Proven experience in people management
• Experience working within a busy retail environment
• Strong commercial understanding and ability to drive business results
• Knowledge of financial regulations and FCA standards compliance
• Ability to reside within a 45-minute commute of the Oldham branch

Preferred Qualifications

• Previous experience as a Branch Manager in a retail environment

Benefits

• 25 days holiday (pro rata)
• Access to private medical insurance
• Highly competitive pension scheme
• Annual performance-related bonus
• Training and development opportunities
• Access to Wellhub for health and wellness
• Up to 2 days of paid volunteering per year

About the Company

Nationwide is a building society owned by its members. As a mutual, we challenge the financial sector status quo by putting our customers' needs first and sharing our profits with them. We are committed to maintaining a strong presence on the UK High Street with one of the largest branch networks in the country.