Branch Manager

Responsibilities

• Lead the New Alresford branch team to deliver exceptional customer service
• Manage commercial performance and create/implement the branch business plan
• Work on the branch floor alongside the team to ensure high performance and training
• Manage customer expectations and maintain in-depth knowledge of products and services
• Monitor branch activity to identify opportunities and improve customer outcomes

Requirements

• Experience in people management and leading teams
• Proven experience working in a busy retail environment
• Strong commercial awareness and understanding of business opportunities
• Knowledge of financial regulations and compliance with FCA standards
• Ability to be resilient, versatile, and prioritize effectively in a fast-paced setting

Benefits

• 25 days holiday (pro rata)
• Access to private medical insurance
• Highly competitive pension scheme
• Annual performance-related bonus
• Training and development opportunities to progress your career
• Access to a salary sacrifice scheme for additional benefits
• Life assurance
• Wellhub access for health and wellness
• Up to 2 days of paid volunteering per year

About the Company

Nationwide is a mutual building society owned by its members. We challenge the financial sector status quo by putting our customers' needs first and sharing our profits with them. We are committed to maintaining a strong presence on the UK High Street with the country's largest branch network.