Branch Manager

Responsibilities

• Administer branch sales, service, and human resources management
• Manage staff to ensure clear work priorities and high levels of customer service
• Execute planning and budgeting activities to meet annual branch goals
• Conduct daily huddles to communicate company goals, business strategies, and new initiatives
• Monitor performance metrics and implement action plans to enhance customer satisfaction
• Oversee branch controls and compliance to manage risk and ensure positive internal audit ratings
• Identify training needs and partner with staff to create professional development plans
• Lead recruitment, selection, and onboarding for sales and operations roles
• Assess risk in business decisions to safeguard the firm, its clients, and its assets

Requirements

• 5-8 years of relevant professional experience
• Proven experience in team management
• Strong written and verbal communication skills
• Demonstrated analytical skills
• Bachelor's Degree or equivalent experience

Preferred Qualifications

• Previous experience within the banking or financial services industry

Benefits

• Medical, dental, and vision coverage
• 401(k) retirement planning
• Life, accident, and disability insurance
• Wellness programs
• Paid time off packages, including vacation, sick leave, and paid holidays
• Discretionary and formulaic incentive and retention awards

About the Company

Citi is a global leader in financial services, providing a wide range of banking products and services to consumers, corporations, and institutions across the world.