Branch Manager

Responsibilities

• Guide, direct, and coach employees to deliver exceptional service to BMO customers and prospects
• Develop and execute a branch business plan to maximize growth, customer retention, and acquisition
• Create innovative business development strategies and conduct cold calls to develop new relationships
• Manage team performance by coaching employees, recognizing achievements, and managing performance gaps
• Monitor sales and service performance against plans to identify and resolve issues
• Ensure compliance with all legal, regulatory, and Bank policy requirements
• Build and maintain a strong community network to enhance the Bank's visibility and referral sources
• Resolve complex customer issues and manage branch operating expenses

Requirements

• 5-7 years of relevant experience in banking or a related field
• Post-secondary degree in a related field of study or equivalent experience
• Proven supervisory or management experience
• In-depth knowledge of retail banking products, services, and competitive marketplace trends
• Strong knowledge of branch operational processes, technologies, and performance metrics
• Advanced analytical, problem-solving, and data-driven decision-making skills
• Excellent verbal and written communication and influence skills

Benefits

• Competitive salary range ($69,000 - $129,000)
• Performance-based incentives and discretionary bonuses
• Comprehensive health insurance
• Retirement savings plans
• Tuition reimbursement
• Opportunities for professional development and career growth

About the Company

BMO is a leading North American bank driven by a shared purpose: to Boldly Grow the Good in business and life. We serve more than 12 million customers through personal and commercial banking, wealth management, and investment services. We are committed to an inclusive, equitable, and accessible workplace where our people can make a lasting, positive impact.