Branch Manager

Responsibilities

• Guide, direct, and coach employees to deliver exceptional service to BMO customers and prospects.
• Develop and execute a branch business plan to maximize growth, customer retention, and acquisition.
• Create innovative business development strategies and conduct cold calls to develop new customer relationships.
• Manage team performance by coaching employees, recognizing achievements, and managing performance gaps.
• Monitor sales and service performance against plans to identify trends and implement action plans.
• Ensure compliance with all legal, regulatory, and Bank policies and processes.
• Build and maintain a strong network within the community to enhance the Bank's visibility.
• Resolve complex customer issues and manage branch operating expenses in accordance with forecasts.

Requirements

• 5-7 years of relevant experience in a banking or financial services environment.
• Post-secondary degree in a related field of study or an equivalent combination of education and experience.
• Proven supervisory or management experience.
• In-depth knowledge of retail banking products, services, and operational processes.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making.
• Excellent verbal and written communication skills.
• Ability to influence, negotiate, and collaborate effectively with internal and external stakeholders.

Benefits

• Competitive salary range ($69,000 - $129,000) based on experience and location.
• Performance-based incentives and discretionary bonuses.
• Comprehensive health insurance.
• Tuition reimbursement programs.
• Accident and life insurance.
• Retirement savings plans.

About the Company

BMO is a leading North American bank driven by a single purpose: to Boldly Grow the Good in business and life. With more than 12 million customers, we provide personal and commercial banking, wealth management, and investment services. We are committed to an inclusive, equitable, and accessible workplace where our people can grow and make a lasting impact.