Branch Administrator

Responsibilities

• Manage branch support staff by providing coaching, performance management, and workload oversight
• Ensure high-quality branch operations, including cage operations and facility security
• Manage new issues by monitoring branch allocations and reconciling placements with Head Office
• Implement procedures to ensure compliance with corporate policies, privacy, and anti-money laundering requirements
• Administer branch client accounts and resolve client issues effectively
• Support the Branch Manager with expense management and budget monitoring
• Provide leadership to foster a positive team environment and drive employee engagement

Requirements

• Post-secondary education
• Minimum 5 years of experience in the Investment Industry
• Mandatory certifications: CSC, CPH, and IRT
• Proven management experience, including handling direct reports and complex people management
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint)
• Strong written and verbal communication and interpersonal skills

Preferred Qualifications

• Previous experience in a support staff position
• Spanish language skills

About the Company

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.