Branch Administrator – Repairs Scheduling

Responsibilities

• Coordinating and scheduling repair works, ensuring resources, customer access requirements and site readiness are effectively managed
• Liaising with customers to book works and communicate scheduling updates
• Managing and maintaining repair schedules and customer information within CRM systems
• Providing operational support to field technicians with information, materials and documentation
• Processing work tickets, purchase orders, goods receipting, invoices and subcontractor documentation
• Supporting contract and site administration activities and maintaining data integrity within SAP
• Assisting with timesheet management, reporting activities and maintaining equipment registers
• Promoting and supporting a strong safety culture

Requirements

• Previous experience in scheduling, work coordination, repairs administration or maintenance coordination
• Experience within building services, construction or related industries preferred
• Strong customer service and stakeholder management skills
• Excellent organisational skills and ability to manage multiple priorities
• Proven administrative experience with strong attention to detail
• Experience using scheduling or CRM systems such as Simpro or MS Project
• Intermediate to advanced Microsoft Office skills (Outlook, Excel, Word)
• Year 12 qualification or equivalent

Benefits

• Annual salary and competitive bonus program
• Access to educational support
• Staff discount scheme
• Social activities and a day off for your birthday

About the Company

Schindler Lifts Australia is part of the Schindler Group, one of the top elevator companies in the world, spanning 100 countries with more than 60,000 employees worldwide.