Box Office Ticket Seller

Responsibilities

• Handle ticket sales and daily operations using the Ticketmaster host system
• Perform cash handling duties including balancing and reconciling daily/nightly ticket sales
• Provide prompt, courteous, and knowledgeable customer service in person and over the phone
• Facilitate night-of-show Will Call and Guest List operations
• Troubleshoot ticketing issues such as transfers, barcodes, and account discrepancies
• Assist management with pricing initiatives, ticket counts, and internal reports
• Maintain Box Office cleanliness and manage Lost & Found items
• Follow all opening and closing shift procedures and compliance standards

Requirements

• High School Diploma
• Proven knowledge of cash handling procedures
• Experience in customer service (phone and in-person)
• Entry-level proficiency with Microsoft Office applications (Outlook, Excel, PowerPoint)
• Ability to work a flexible schedule, including days, nights, weekends, and holidays
• Tolerance and respect for all cultures, music, and art forms

Preferred Qualifications

• Previous experience in live entertainment operations
• Experience with the Ticketmaster host system
• Knowledge of ticket sales processes
• Experience identifying counterfeit cash or identification

About the Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. We foster a fun and upbeat work culture and are proud to be certified as a Great Place to Work organization.