Boutique Manager

About the Company

Since 1977, LAGOS has been a pioneer in fine jewelry, combining precious materials and expert craftsmanship to offer modern, iconic styles for women and men. The brand’s signature Caviar collections offer bold, unique styles that encourage personal expression.

Responsibilities

• Drive sales by implementing strategic initiatives and leading the team to achieve targets
• Master sales techniques and serve clients directly 80% of the time
• Deliver an elevated luxury experience and expert styling advice
• Develop and execute clienteling strategies and proactive outreach
• Analyze weekly and monthly performance reports and KPIs
• Manage inventory levels, including ordering, receiving, and displaying products
• Motivate, coach, and mentor team members through regular performance reviews
• Oversee staff scheduling and day-to-day boutique operations
• Ensure impeccable merchandising and adherence to visual directives
• Plan and execute high-touch VIP events to drive engagement

Requirements

• 8+ years of sales management or sales experience
• Experience in the jewelry or accessories industry preferred
• Proven success in a luxury retail environment
• Ability to cultivate relationships with high-net-worth clients
• Advanced selling, closing, and objection-handling skills
• Proficiency in Microsoft Office 365
• Excellent interpersonal and communication skills

Preferred Qualifications

• Experience in sales presentations and rapport-building
• Strong understanding of luxury market trends and competitor activity