Biomedical Engineer (Regional Clinical Specialist)

Responsibilities

• Provide on-site consulting and technical guidance to physicians and Operating Room (OR) personnel to maximize product efficiency and usage.
• Manage and maintain the install base, including basic 3rd party integrations.
• Analyze and resolve product issues for Brainlab systems via Salesforce through detailed technical analysis.
• Educate and train hospital personnel, including OR staff, Radiology, and Biomedical staff, on Image Guided Surgery (IGS) products.
• Act as a primary customer liaison to assess satisfaction and drive product utilization.
• Collaborate with Application Consultants and Account Managers on market transparency, upgrades, and R&D projects.
• Support complex clinical cases and "Go Live" launches.
• Maintain detailed documentation of working hours and product certifications.

Requirements

• B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing.
• 1-3 years of technical support experience, preferably within a healthcare environment.
• Proficiency in Microsoft Office and PC software applications.
• Ability to travel 50%+ during the first 6 months of employment.
• Self-motivated with a proven ability to make independent decisions in clinical settings.

Preferred Qualifications

• 1-2 years of healthcare sales experience.
• Strong knowledge of surgical procedures, anatomy, and medical terminology.

Benefits

• Competitive compensation package.
• Medical, dental, and life insurance.
• Long-term disability (LTD) and short-term disability (STD) coverage.
• 401k with company matching.
• Business casual work environment.

About the Company

Brainlab is an industry leader in digital surgery, radiotherapy, and integrated operating rooms. We serve physicians and medical professionals in over 6,000 hospitals across 121 countries, transforming healthcare to improve patient lives worldwide.