Biomedical Engineer (Clinical Specialist)

Responsibilities

• Provide on-site consulting and technical guidance to physicians and Operating Room (OR) personnel to maximize product efficiency and usage.
• Manage and maintain the installed base, including basic third-party integrations.
• Analyze and resolve product issues via Salesforce through detailed technical analysis and critical thinking.
• Educate and train hospital staff, including physicians, Radiology, and Biomedical teams, on Image Guided Surgery (IGS) products.
• Act as a primary customer liaison to assess satisfaction and drive product utilization.
• Collaborate with sales and marketing teams on upgrades, demos, and research and development projects.
• Support complex clinical cases and "Go Live" product launches.

Requirements

• B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing.
• 1-3 years of technical support experience, preferably within a healthcare environment.
• Proficiency in Microsoft Office and PC software applications.
• Strong ability to make independent decisions and a detail-oriented approach to problem-solving.

Preferred Qualifications

• 1-2 years of healthcare sales experience.
• In-depth knowledge of surgical procedures, anatomy, and medical terminology.

Benefits

• Competitive compensation package.
• Medical, dental, and life insurance.
• Long-term disability (LTD) and short-term disability (STD) coverage.
• 401k with company matching.
• Business casual work environment.

About the Company

Brainlab is an industry leader in digital surgery, radiotherapy, and integrated operating rooms. We serve physicians and medical professionals in over 6,000 hospitals across 121 countries, transforming healthcare to improve patient lives worldwide.