Bio-Security Specialist

Responsibilities

• Greet passengers with a professional and welcoming demeanor to create a positive first impression.
• Collect wastewater samples from flights to assist the CDC in identifying and analyzing pathogens.
• Engage with international travelers to encourage voluntary participation in bio-surveillance efforts.
• Collaborate with management and team members to maintain a cohesive work environment.
• Adhere to strict hygiene, sanitation, and safety protocols to ensure station cleanliness.
• Maintain strict confidentiality regarding all participant information and comply with all station regulations.

Requirements

• 1-2 years of experience in a customer-facing role.
• Willingness to work a flexible schedule, including nights, weekends, and holidays.
• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in using computer systems.
• Ability to remain calm and composed in a fast-paced, demanding airport environment.

Preferred Qualifications

• Previous experience in customer service or the hospitality industry.
• Knowledge of HIPAA regulations.
• High school diploma or GED.

Benefits

• Competitive hourly wage.
• Flexible scheduling.
• 401K with corporate match.
• Generous PTO plan.
• Medical, dental, vision, and pet insurance (available for full-time positions).
• Tuition reimbursement (available for full-time positions).

About the Company

XWELL is a leader in promoting health and wellness for airport travelers. With two decades of dedicated service, we are revolutionizing well-being in the travel industry. Through our XpresTest team, we partner with the U.S. Centers for Disease Control and Prevention (CDC) to track pathogens and protect the health and safety of the nation.