Bio-Security Specialist

Responsibilities

• Greet international passengers with a professional and welcoming demeanor
• Collect wastewater samples to assist the CDC in identifying and analyzing pathogens
• Engage with travelers to encourage voluntary participation in bio-surveillance efforts
• Collaborate with management and team members to maintain a positive work environment
• Adhere to strict hygiene, sanitation, and confidentiality protocols
• Maintain the cleanliness and orderliness of the station area
• Follow all XWELL policies and regulatory compliance standards

Requirements

• 1-2 years of customer-facing experience
• Ability to obtain and maintain an airport security badge (requires background check/fingerprinting)
• Flexibility to work various shifts, including nights, weekends, and holidays
• Strong interpersonal and communication skills
• Proficiency with computer systems
• Ability to remain calm and composed in a fast-paced airport environment

Preferred Qualifications

• Previous experience in customer service or hospitality
• Knowledge of HIPAA regulations
• High school diploma or GED

Benefits

• Competitive hourly wage
• Flexible scheduling
• Medical, dental, vision, and pet insurance (Full-time only)
• 401K with corporate match (Full-time only)
• Generous PTO plan (Full-time only)
• Tuition reimbursement (Full-time only)

About the Company

XWELL is a leader in promoting health and wellness for airport travelers. Through our XpresTest team, we partner with the U.S. Centers for Disease Control and Prevention (CDC) to track pathogens and variants, helping to ensure the health and safety of the nation through advanced bio-surveillance.