Billing Operations Specialist

Responsibilities

• Develop, implement, and maintain robust quality control checks across all billing workflows to ensure data accuracy and process integrity.
• Regularly review billing procedures to ensure alignment with company policies, industry regulations, and best practices.
• Conduct internal audits of billing data and processes to proactively identify and report on compliance gaps.
• Serve as the primary point of contact for all third-party customer billing audits, coordinating documentation and managing communications.
• Analyze audit findings and develop action plans to address discrepancies and ensure timely resolution.
• Provide expert support for complex billing inquiries, escalations, and dispute resolution.
• Contribute to special projects aimed at improving billing systems, tools, and processes.
• Function as a flexible resource to backfill critical billing tasks during peak periods or staff absences.

Requirements

• Bachelor’s degree in Business Administration, Accounting, Finance, or a related field.
• 3-5 years of experience in a billing, accounts receivable, or financial operations role.
• Proven experience with quality control, process compliance, or audit management.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Strong analytical and problem-solving abilities with a keen eye for detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a high-volume environment.

Preferred Qualifications

• Experience with ERP systems such as SAP, Oracle, or Microsoft Dynamics.
• Experience working in a dynamic, high-volume financial environment.

About the Company

Aggreko provides energy solutions so communities can thrive and businesses can grow. We bring power, heat, and cooling to customers and communities wherever they need it, working in dynamic environments that offer a wide range of opportunities for motivated people to enrich their lives and careers.