Bilingual Patient Care Coordinator

About the Company

AssistRx has engineered the perfect blend of technology and talent to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care.

Responsibilities

• Receive and triage inbound phone calls as the first point of contact for patients and caregivers
• Record activities in the patient database and follow up with physician offices and pharmacies
• Schedule prescription shipments directly with patients and affiliates
• Gather demographics, plan information, and patient history for documentation in pharmacy applications
• Contact physicians to obtain missing or required information
• Process document intake queues for pharmacy technician processing
• Prepare shipping materials for packing stations

Requirements

• High school diploma, GED, or 1-3 years of related experience
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Teams)
• Strong written and verbal communication skills
• Ability to lift and move up to 50 pounds

Benefits

• Supportive, progressive, fast-paced environment
• Matching 401(k) with immediate vesting
• Medical, dental, vision, life, and short-term disability insurance