Bilingual Multi-Location Customer Service Specialist

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with company policies
• Follow and achieve monthly, quarterly, and yearly sales goals
• Maintain precise work order files and formulas
• Pull products from the sales floor or warehouse and stock shelves
• Tint and mix products to customer specifications
• Load/unload delivery trucks and assist in making deliveries as needed
• Maintain in-stock and presentable condition of assigned areas

Requirements

• Must be at least 18 years of age
• Legal authorization to work in the US without sponsorship
• Valid, unrestricted Driver’s License
• Ability to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Fluency in Spanish or Portuguese
• Willingness to work scheduled hours, including evenings and weekends

Preferred Qualifications

• High School diploma or GED
• At least one year of experience in delivery, retail, or customer service
• Previous experience selling paint or paint-related products
• Experience operating tinting and mixing equipment

Benefits

• Medical, dental, and vision coverage
• Flexible Spending Accounts (FSAs)
• Disability coverage
• Retirement and saving benefits
• Generous time away from work package, including personal leave, paid parental leave, vacation, and holidays

About the Company

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. We invest in our people through rewards, career development opportunities, and a commitment to an inclusive team environment.